Policy & Payments

Consultations

The initial consultation will usually take approximately 45 minutes and in some cases will take longer. As such, it is requested that you book your consultation at least several weeks in advance, and the office staff will confirm the appointment with you 48 – 72 hours beforehand. If you are unable to keep this appointment, it is required that you notify the office so that other patients can be seen in that time. A valid credit card is required to book a consultation appointment. This must be provided at the time of booking your consultation.

Surgeries

All surgical procedures are booked at least several weeks in advance and once a booking is made, that time is reserved for you and your procedure. Cosmetic surgical procedures are not covered by provincial health care plans or, in most instances, third-party insurance, and as such are billable to the patient directly.

Postoperative Care

For most procedures, postoperative care can be provided by a responsible adult or family member.

Communication With Your Surgeon

Each case is individualized and in some instances may differ from what other surgeons have told you. Your surgeon emphasizes unique tailor-made solutions rather than an assembly line approach. This means that overall results are pleasing both cosmetically and functionally and are able to stand the test of time. Ideal patient selection is important. As such, your surgeon will frequently correspond and liaise with your family physician. If, however, you prefer anonymity and this is feasible, then your wishes in this regard will be accommodated.

Specialization

Your surgeon limits their practice to facial cosmetic and reconstructive problems of the face and neck. If your problem lies outside their area of expertise, they will make the appropriate referral to other medical and surgical experts that they feel will be able to help you.